Terms and Privacy Policy

Last Updated: July 5, 2017


Terms of Use

You must read this Terms of Use carefully before accessing or using this HeheTalk application, the related website, products or services. By accessing or using this HeheTalk application, the related website, product or services (“HeheTalk”) operated by PT. Magna Digital Lab ("MDL", "us", "we", or "our"), you (“User”) have agreed to be bound to the following terms and conditions (“Terms of Use”). You shall not access or use HeheTalk in the event any disagreement or objection to this Terms of Use.

HeheTalk is providing online chat services that enable the User to chat with virtual friends randomly. To seek for online chat friends unknown to the User before, and to communicate in the chat room privately whereby the User shall be fully responsible for his/her own behavior, access, use, expression, wording, and the risk or peril may be encountered from other User or unlawful third parties during the use of HeheTalk. HeheTalk and any other person or entity associated with HeheTalk shall not be held liable for direct or indirect damages arising from the use of HeheTalk.

The following conditions shall be applied:

  1. Chatting may only be performed in random according to the algorithm selected by the developer of HeheTalk.
  2. The free chat room shall not be used for the purpose of promotional or sale of goods or services without written permission of HeheTalk. In case any breach to this condition, HeheTalk shall be entitled to suspend the use of HeheTalk until this condition is complied and subject to the sole discretion of HeheTalk.
  3. Hacking activities aiming for the access of other User’s account are prohibited (and constitutes a criminal act in most countries). In case any breach to this condition, HeheTalk shall be entitled to block the hacking User’s account, terminate his/her use of HeheTalk, and examining the related or affected accounts in HeheTalk or subject to the sole discretion of HeheTalk. HeheTalk may help the law enforcer or the victim of such activities to identify the wrongdoer by submitting the information, such as the name, IP address and other necessary information.
  4. HeheTalk shall be entitled to block the User’s account which is promoting illegal content including but not limited to gambling, nudity, porn, heresy or perverted inducement, terrorism, sale and purchase of human body organs, prohibited substances/drugs, and blackmail, sexual harassment, unauthorized disclosure of other’s people privacy, confidential, incitement, defamation, spreading hatred on certain people/tribe, religion, race, or class of people, or other misconduct to rise damages to other person or other acts that violate the laws.
  5. HeheTalk is not monitoring the chat room, the user who entering the chat room merely under their own risks and responsibility. HeheTalk shall not be responsible for emotional and material consequences, risks and its impacts from the use of chat room or occurred within the chat room.
  6. HeheTalk made for the User over 18 year-old. HeheTalk does not address to anyone below 18 year-old (“Children”). We may not knowingly collect the information of User who is Children, in case so, the parent of such Children is advised to report it to us or upon our later knowledge, then we will block the use of HeheTalk of such Children, otherwise the parent’s guidance is reasonably expected to direct such User in his/her use of HeheTalk.
How to Use

Our system is easy to be used, just follow the steps below to communicate with virtual friends throughout Indonesia.

  1. Input your “Name” and "Age" to the specified column
  2. Click “Submit” to enter into the use of Hehetalk.
  3. Click “Masuk Room” and if you are connected, you will automatically communicate with other Users.
System Requirement

You need the Android smartphone with minimum version of 4.1 (Jelly Bean) or iOS with minimum version of 8.0 to make you capable to execute HeheTalk.

Security

There are many good people in the internet, but there are several bad of them. If you have been treated improperly during the chatting or found any suspicious thing, please promptly report it and capture it by screen-shooting the chatting, if necessary. We will investigate it, block the User who commit such misconduct and take further actions, either under the laws and/or under sole discretion of HeheTalk.

Privacy Policy

HeheTalk respects our User’s privacy that:

  1. Chat content will be deemed as confidential and will not be sold or given to the third party for commercial purpose.
  2. Chat room will be deemed as private area and will not be monitored by admin.
User Content and Other Submissions

By submitting any Submission, User Content, any kind of information and or data to MDL, whether through Services and HeheTalk Account or not ("Contribution"), You acknowledge and agree that (a) Your Contribution do not contain confidential or proprietary information; (b) MDL is not under any obligation of confidentiality with respect to the Contributions; (c) MDL shall be entitled to use or disclose (or choose not to use or disclose) such Contributions for any purpose, in any way, in any media worldwide; (d) MDL may have something similar to the Contributions, whether it have beenmodified,developed by MDL or not; (e) your Contribution automatically becomes the property of MDL without any obligation of MDL to be performed to you or prior your approval.

Objectionable Content Policy

In order to ensure HeheTalk provides the best experience possible for everyone, we strongly enforce a no tolerance policy for objectionable content. If you see inappropriate content, please contact us via email at cs@hehetalk.co.id. We guarantee to assess your report and we will remove the content and eject the user who provided the offending content within 24 hours.

Content may not be submitted to HeheTalk, who will moderate all content and ultimately decide whether or not to post a submission to the extent such content includes, is in conjunction with, or alongside any, Objectionable Content. Objectionable Content includes, but is not limited to: (i) sexually explicit materials; (ii) obscene, defamatory, libelous, slanderous, violent and/or unlawful content or profanity; (iii) content that infringes upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary right, or that is deceptive or fraudulent; (iv) content that promotes the use or sale of illegal or regulated substances, tobacco products, ammunition and/or firearms; and (v) gambling, including without limitation, any online casino, sports books, bingo or poker.

What information to be collected and why?

User understands and agrees that User may be required to submit any information of User, and the User’s chatting records to be collected by HeheTalk to enable the use of HeheTalk by the User and the developing process of HeheTalk, the mentioned information, among others, name, email address, username, password, telephone number, and other related information of User. By registering in HeheTalk, you agree to provide us with accurate, complete and up-to-date information. The User understands that such information can be used on its own or with other information to identify, locate or contact any User or individual in context related to the use of HeheTalk and this Terms of Use, and improve the development of HeheTalk.

Besides the information required for the functioning of system, HeheTalk stores information such as time, type of browser, and language of browser with each chat. This allows us to track the Users, sum of User, and their characteristic to enhance our services.

Internet Protocol (“IP”) address will be recorded to prevent mistakes in the chat or other misuses.

To whom we share the information?

As mentioned, the content of chat will be deemed as confidential and will not be sold or given to the third party for commercial purposes as well as information about Users, such as IP address, numbers of log in, and others that those information will only be used for internal analysis and to the extent required under the laws.

We will not disclose your IP address to other Users but in case we have been contacted by the law enforcer under the operation of law regarding to the claim of User that harassed or threatened in the chat room, or any violation of law by any User in the chat room, we may help the law enforcer or law enforcement institution or law probe or proceedings identifying the suspect by informing the information such as the name, IP address, and other information required under the law.

Intellectual Property Rights

HeheTalk, its content, features, functionality, particulars, settings, operations, copyrights, and trademarks are and shall remain the exclusive property of the HeheTalk intellectual property holder(s) and its licensor(s) under the respective laws.

User understands and agrees that HeheTalk has the rights on any and all access within, all information, system, settings and operations of HeheTalk and database resulted from the operation of HeheTalk and certain rights and authorization to the extent regulated under the laws, including but not limited to the retention of information in HeheTalk, to retain the User’s chatting or activities records/log in the HeheTalk for certain period, and User’s information.

Termination

We, HeheTalk have the right to terminate or suspend your account and/or use of HeheTalk immediately, without prior-notice or liability, for any reason whatsoever, including without limitation if you breach this Terms of Use, whereby the Article 1266 and 1267 of Indonesian Civil Code are ruled out. This Terms of Use governed and construed under the laws of Republic of Indonesia.

Limitation Of Liability

In any event, HeheTalk, its developers, directors, employees, partners, agents, suppliers, affiliates, associate consultant and companies, shall not be liable for any direct or indirect, incidental, special, consequential or punitive damages, claim or lawsuit in relation with the access, use, information, content, operations, internet risks and connection, hacking or interception, malicious-ware, online threats, system failure, malfunction, User’s and/or third party’s behavior and any existed within the use of HeheTalk, including without limitation, loss of profits, data, information, use, access, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the HeheTalk; (ii) any conduct or content of other Users or any third party on the HeheTalk; (iii) any content obtained from the HeheTalk; and (iv) authorized or unauthorized access, use, transmissions, content, information of User or third party in or related to the use or access of the HeheTalk, whether based on any behavior, contractual warranty, tort (including negligence) or any other legal theory or acts, whether or not we have been informed of the possibility of such damage and impact of risk and within internet or wireless connection.

Disclaimer, No Warranty

All information, content, operations, features, functions, and services found in HeheTalk are provided “as is”, without any warranty whatsoever. We may modify or stop our services from time to time, for any reasoning, and without any notification. We reserve the right to change this Terms of Use from time to time without any notification. It is suggested that the User to check this Terms of Use regularly for any amendment or update to this Terms of Use.

Contact Us

If you have any questions about this Term of Use, please contact us.


One shall take a full responsibility in a case that s/he abuses any information or data from our server through an unpermitted route or channel.